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Patient Bill of Rights and Responsibilities

As a patient, you have the right to:

  • Timely access to medical care.
  • Be treated with dignity and respect by each MED health unit staff member.
  • Medical care that is free from discrimination on the basis of age, sex*, race, ethnicity, national origin, language, disease, disability, or religion.
  • Easy-to-understand information about your diagnosis and treatment options from your MED medical service provider.
  • Ask your MED medical service provider questions so that you can make informed decisions about your health.
  • Request the professional qualifications of the primary MED medical service provider rendering care.
  • Communicate confidentially with your MED medical service provider. 
  • Privacy and confidentiality as outlined in the Notice of Privacy Practices (available at your health unit).
  • Withdraw your consent, delay, or otherwise refuse examination, intervention, or treatment.
  • Continuity of care – if for any reason you decide to seek care elsewhere, your MED medical service provider will work to coordinate your care in accordance with your wishes.
  • Review and request amendments to your medical records.
  • Provide confidential feedback about any matter that occurs in MED Health Units by available means, including the MED Feedback Survey, accessible at www.bit.ly/MEDFeedbackSurvey.
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